Terms & Conditions

Terms and Condition

Welcome to Urgent Taxis! These terms and conditions ("Terms") govern the use of our taxi services across India. By using our website or booking a ride, you agree to comply with these Terms. Please read them carefully.

1. Service Availability

Urgent Taxis operates in various cities across India. While we strive to provide uninterrupted services, availability may vary based on location, weather, traffic conditions, or unforeseen circumstances.

2. Booking Policy

  • - All bookings must be made through our official channels (website, app, or helpline).
  • - Booking confirmation is subject to availability.
  • - Accurate details (pick-up and drop-off locations, time, passenger count) must be provided at the time of booking.

3. Payment Terms

  • - Payment can be made via cash, card, or digital payment platforms.
  • - Fares are calculated based on distance, time, and applicable surcharges.
  • - Cancellations may incur charges as per our Cancellation Policy (see below).

4. Cancellation and Refund Policy

  • - Cancellations made more than 30 minutes before the scheduled pick-up time are eligible for a full refund.
  • - Cancellations made less than 30 minutes before the pick-up time may result in partial or no refund.
  • - Refunds (if applicable) will be processed within 7 business days.

5. Passenger Responsibilities

  • - Passengers must ensure they are ready at the pick-up location at the scheduled time.
  • - Smoking, consumption of alcohol, or illegal substances is strictly prohibited in the vehicle.
  • - Any damage caused to the vehicle by the passenger will incur charges.

6. Driver Responsibilities

  • - Drivers are trained and expected to provide a safe, professional, and courteous service.
  • - Drivers reserve the right to refuse service if passenger behavior is deemed unsafe or inappropriate.

7. Liability

Urgent Taxis is not responsible for delays caused by factors beyond our control, including but not limited to traffic, weather, or technical issues.

8. Privacy Policy

We value your privacy and ensure the security of your personal information. Please review our Privacy Policy for details.

9. Modifications to Terms

Urgent Taxis reserves the right to modify these Terms at any time. Updated Terms will be posted on our website, and continued use of our services constitutes acceptance of the changes.

For any queries or concerns, please contact our customer support team. Thank you for choosing Urgent Taxis for your travel needs!

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